Just think of how much money United saved by hauling off those passengers.
Overbooking will continue, and it’s necessary. All the airlines need to do is keep raising their offer to passengers to catch another flight. If they had offered $1000 or a free flight to Hawaii, passengers would have jumped at the opportunity.
The CEO of United Continental has apologized for the airline’s handling of a passenger who was forcibly removed from a flight in Chicago. The incident caused media outrage and the airline to lose millions of dollars, as its stock tumbled.